Patent Awards FAQ

With our extensive experience and unparalleled commitment to quality, hundreds of companies trust Stellar Kent to manage their patent award programs.

We understand the significance of recognizing innovation through beautifully crafted awards. Our dedication to excellence ensures that each award we produce meets the highest standards and leaves a lasting impression on recipients. You can rely on Stellar Kent’s proven track record and unmatched craftsmanship to honor your inventors’ achievements with distinction and prestige.

Visit our How to Order page for more details on how to order awards.

Stellar Kent’s experienced Award Specialists will help guide you to ensure that the awards you select meet your company’s goals and will be highly prized by inventors.

Stellar Kent offers some of the fastest lead times in the industry. Lead times depend on the type of award and quantity ordered, but most orders are delivered within 4 to 6 weeks.

Yes, we do offer expedited service. Do you have an event date fast approaching? Stellar Kent can help! Contact one of our Award Specialists for more information.

We pride ourselves on maintaining accurate records. When you place your first order with Stellar Kent, your company is added to our Patent Award Program Management System, where every order placed is kept on file. Your account file holds all of your patent award program data, so there is no guessing!

There is no order minimum.

Stellar Kent’s Award Specialists are available via phone from 9 a.m. to 6 p.m. Central time. We will happily receive your call at 866-589-5959.

Yes, we do! Our Patent Award Management System is geared to offer you a variety of services and a smooth process to reduce your company’s workload. A friendly Award Specialist will meet with you to learn about your unique program goals.

From acknowledgments to layout proofs to tracking notifications, Stellar Kent will keep you informed every step of the way.

Yes, you can! Simply email your logo file with your order to orders@stellarkent.com. We require a vector format file, typically .ai, .eps, .svg, and, in some cases, .pdf. These file types contain the details needed to reproduce your logo cleanly and crisply, with accurate color, at any size. Contact one of our Award Specialists if you need help with this step.

In most cases, yes, depending on the product. Stellar Kent will review your logo to make the determination. The file you provide will need to include PMS color match data.

Yes, we offer samples! Contact one of our Award Specialists for more information.

Stellar Kent awards are among the most accurate in the industry. To ensure accuracy, we work with data published by the USPTO and the details you provide in your order spreadsheet. You will receive a proof to approve for each award before your awards go into production.

Yes, all awards are guaranteed to meet your expectations and be of the highest quality!

Yes, proofs are provided for all awards. With Stellar Kent’s proven dedication to accuracy, some customers choose to opt out of proofs after the first few orders.

Yes, depending on the award type, awards are packaged in a sophisticated black leatherette or white gift box.

Yes, awards are labeled with the inventor’s name, patent number, and any other information you’d like to include on the label, such as a barcode for ease of distribution.

With years of packaging experience, Stellar Kent knows how to deliver your awards free of damage. Your awards will be packed in sturdy gift boxes. These boxes are then packaged in master shipping containers cushioned with eco-friendly paper filler.

Yes, the paper packaging is recyclable.

Yes, we do! Please use our drop ship template (https://www.stellarkent.com/templates/Patent-Drop-Ship-List-Template.xlsx). Shipping can be billed to your account, or you can provide your company’s shipper account number.

Yes, we do! Please use our drop ship template (https://www.stellarkent.com/templates/Patent-Drop-Ship-List-Template.xlsx). Recipient phone numbers and a shipper account number are required for international shipping.

Yes, we do! (https://www.stellarkent.com/templates/Patent-Drop-Ship-List-Template.xlsx)

Stellar Kent accepts ACH, all major credit cards, and checks. Invoices are provided electronically and may be paid online with a credit card.

An invoice will be emailed to you with a link to pay online.

Yes! Our designers will work closely with you to create an award that will meet your specific needs.

Yes! Contact one of our Award Specialists to discuss your ideas.

Yes, we do! Stellar Kent offers a standardized patent rail system or a modular Matrix system with customized signage and other features for a unique look.

Yes, we do! We have our own professional display design and build team and we work directly with you throughout the process. Our customers tell us they are surprised by how fast and easily these projects are completed!

Yes, our professional installers work on your site to ensure 100% satisfaction.

Pricing is based on several factors, including award type, imprint, and quantity. Your Award Specialist will work with you to ensure you receive the best possible pricing.

Your Award Specialist will listen to your budget needs and find an award that meets them.

Yes, we do!

Wipe your patent awards gently with a soft damp cotton cloth. Do not use window cleaner or other harsh cleaners on acrylic.